Privacy Policy
Last updated: January 2025
1. Information We Collect
When you purchase The Perimenopause Protocol or interact with our website, we may collect:
- Contact information: Name and email address
- Payment information: Processed securely through Stripe (we do not store your card details)
- Usage data: How you interact with our website and emails
2. How We Use Your Information
We use your information to:
- Process your purchase and deliver program content
- Send transactional emails about your order
- Send program-related emails and updates (you can opt out anytime)
- Improve our website and services
- Respond to your questions and support requests
3. Third-Party Services
We use trusted third-party services to operate our business:
- Stripe: Secure payment processing. Stripe handles all payment data in compliance with PCI-DSS standards. See Stripe's Privacy Policy.
- Loops: Email delivery for transactional and marketing emails. See Loops' Privacy Policy.
- Vercel: Website hosting and infrastructure. See Vercel's Privacy Policy.
4. Cookies and Tracking
We use essential cookies to ensure our website functions properly. We may also use analytics to understand how visitors use our site. You can control cookie preferences through your browser settings.
5. Data Security
We implement appropriate security measures to protect your personal information. Payment data is handled entirely by Stripe and never touches our servers. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Unsubscribe from marketing emails at any time
- Lodge a complaint with a data protection authority if you believe your rights have been violated
To exercise any of these rights, please contact us.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. If you request deletion, we will remove your data within 30 days, except where we are legally required to retain it.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting a notice on our website.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us.